NPS

The Net Promoter Score (NPS) is a proven way to measure the enthusiasm of your customers by asking just one question: “How likely is it that you will recommend us?”

The recommendation intention with the NPS is widely applied and allows you to benchmark with other organizations.

In the One2Ten app, the NPS score is calculated by default, and  continuously. This gives you 24/7 insight into the experience of your ambassadors.


Read more about measuring the NPS with the One2Ten applications here